Short answer
Superbuy is an all-in-one China buying and forwarding platform with lifetime free basic purchasing. Order from Taobao or Tmall, get free inspection photos, 90 days of free storage and parcel consolidation, then ship to 200+ countries with published rates, bilingual support and multi-currency payment.
Superbuy is a long-running China shopping agent and freight-forwarding service. It buys from Taobao, Tmall and other Chinese platforms on your behalf, checks incoming parcels in its warehouse, holds them free for 90 days and consolidates several orders into one international shipment. Basic purchasing fees are waived for life; payment processing and optional value-added services carry the published fees below.
About Superbuy
Superbuy has run since 2012 and helped popularise the reverse cross-border shopping model, in which an overseas buyer orders from Chinese platforms through an intermediary who handles purchase, inspection and international delivery. The service is built around Taobao and Tmall, with a spreadsheet-style product search tool that lets buyers browse and compare domestic listings in bulk before importing links into the platform. Core features include a lifetime waiver of basic purchasing fees, free in-warehouse quality checks with photo evidence, 90 days of free storage, parcel consolidation and optional reinforced packaging. Shipping options span more than 200 countries and regions with pricing shown upfront, and the platform supports multi-currency payment and bilingual customer service covering procurement, inspection, warehousing and dispatch.
What to weigh up
- What works well
Lifetime waiver of basic purchasing agent fees for registered members, so the agent's margin sits in shipping and optional services rather than order handling.
Operating since 2012, one of the earliest reverse cross-border shopping platforms and still among the largest by traffic.
Free warehouse inspection with three item photos per order, with extra photos for Weidian purchases.
90 days of free storage plus parcel consolidation and reinforced or reduced packaging to trim international shipping costs.
Shipping routes covering more than 200 countries and regions with rates shown before you pay.
An unusually wide payment range: cards, Wise, UnionPay, bank transfer, Alipay, WeChat Pay, Bitcoin and many regional wallets.
Bilingual customer support and multi-currency balances.
- What to check
The free basic purchasing fee does not cover value-added services. Detailed inspection, extra photos, tag or box removal, ironing, power-on testing, reinforcement materials and extended storage are all charged separately.
Some services are irreversible: removing shoe boxes, cutting tags or power-on testing for electronics generally means the item can no longer be returned or exchanged.
Storage is free for 90 days and can be extended for a fee, but items held beyond roughly 180 days are treated as abandoned.
Shipping is prepaid against estimated weight. Because the final charge depends on both volume and weight, a bulky but light parcel can cost more than the initial quote, though overpayments are refunded to your Superbuy balance.
Return and exchange allowances shrink as the number of monthly requests rises, so frequent returns get progressively more expensive.
All percentages and rates on this page are as published in September 2026 and can change without notice.
Is Superbuy legit?
Superbuy is a real, established shopping agent rather than a clone site. It has been operating since 2012, making it one of the earliest reverse cross-border shopping platforms in China, and publicly reported traffic puts it above 2.7 million monthly visits, which keeps it among the larger players in the category. Those signals describe scale and longevity, not a guarantee on any individual order: as with any agent, the risk sits with the third-party seller you buy from, so check store ratings, read the warehouse photos carefully and use the platform's dispute process if an item arrives wrong.
Where Superbuy is used most
Traffic data points to the United States, the United Kingdom, Canada, Australia and France as Superbuy's largest markets. That spread is reflected in the payment lineup, which covers European bank-transfer wallets such as iDEAL, Trustly, Bancontact, EPS and MyBank, Asia-Pacific options including PayNow, Touch 'n Go, GCash, Kakao Pay and PromptPay, and Latin American methods like PIX and Mercado Pago.
Payment methods and what they cost
Superbuy supports more payment routes than most agents we track, and the fees differ sharply by method. Alipay (free) and WeChat Pay (free) top-ups are the cheapest, both crediting within roughly one to 60 minutes. Wise and bank transfers are credited below face value, with Wise at -3.13% in the September 2026 table. Card and Apple Pay top-ups add 3.94%. Regional wallets carry their own charges: MyBank 1.5% + 0.22 EUR, Trustly 3% + $0.40, Kakao Pay and PayID 2.7% + $0.30, GCash 2.7% + $0.30, PromptPay 2.5% + 15 THB, Bank Card (Turkey) 3.8%, PIX 2% + $0.05, iDEAL 2% + 0.3 EUR, EPS 2% + 0.3 EUR, PayU 2% + 0.3 EUR, MB WAY 1.5% + 0.15 EUR, Bancontact 0.5% + 0.3 EUR, BLIK 2% + 0.7 PLN, BANCOMAT Pay 1% + 0.1 EUR, DANA 2.5%, PayNow 1.5%, Touch 'n Go 2.5%, Mercado Pago (Mexico) 3.5% and GrabPay (Malaysia) 2.5%. Rates are published figures and can change.
Value-added services and their fees
Free services cover the basics: returns and exchanges are free for the first one or two requests per month, then cost $0.80 to $3.23 per request as frequency rises. Paid add-ons are quoted per piece or per parcel: power-on testing for electronics $1.93, second inspection $1.00, detailed inspection $0.88, product video $3.23, live model try-on photos $4.84, ironing $3.23, tag removal $0.48, loose-thread trimming $0.80, plastic sealing $1.61, bubble column packaging $0.80, EPE foam $0.64, dust bags $0.64, folding shoe boxes $0.80 per parcel and extended storage $1.61 per month. Parcel-level extras include priority shipping from $1.61, moisture-proof bags $0.96, stretch film $0.64 per kg (max $3.23), corner protectors $0.80 per kg (max $4.03), vacuum compression bags $2.74 each and wooden crate reinforcement at $40.38. Fees are quoted in US dollars and were published in September 2026.
How the Superbuy spreadsheet fits in
The Superbuy spreadsheet is a search layer that sits in front of the agent. Instead of searching Taobao listing by listing, you enter a keyword and get a bulk table of matching products with links, images, prices and store details, filtered by category or price band. Pick what you want, copy the links, and import them into Superbuy to order. It speeds up discovery, but it is a directory of marketplace listings rather than a vetted catalog: sellers, prices and stock change constantly, and no spreadsheet entry carries a quality guarantee from the agent.
How to use Superbuy
Step 1 — Find products with the Superbuy spreadsheet
Search the spreadsheet tool by keyword, filter by category and price, and compare links, images and store information in the table view. Copy the links for the listings you want and paste them into the Superbuy platform to open a purchase order. Treat results as unverified marketplace listings: check seller ratings and sizes yourself before committing.
Step 2 — Submit the order and pay
Confirm the variant, size and quantity for each item, then pay. Basic purchasing fees are waived for life, so your cost is the item price plus any payment processing fee. Wise bank transfers are credited below face value (-3.13% in the September 2026 table), while credit card and Apple Pay top-ups add 3.94%. Loyalty points can be redeemed for shipping discounts, and account credit earned from confirmed deliveries can be applied later.
Step 3 — Inspection, storage and optional services
When items reach the warehouse you get free inspection with three photos per order (three extra for Weidian). Storage is free for 90 days. Optional paid services include detailed inspection, extra or detailed photography, product videos, live try-on photos, tag removal, loose-thread trimming, shoe-box removal, ironing, power-on testing for electronics, and reinforced or vacuum packaging. Remember that reshaping or testing an item usually makes it non-returnable.
Step 4 — Consolidate and ship out
Select the items you want to send together and submit them as one parcel, comparing shipping lines on price, speed and restrictions. Shipping is prepaid against estimated weight; the final charge is based on volume and weight, and any overpayment is refunded to your Superbuy balance. Because light bulky items can be charged by volumetric weight, adding small flat items such as socks or phone cases to an existing parcel rarely raises the cost.
Shopping-agent guide
Superbuy works as a three-stage pipeline: you find a product, the agent buys it, and you ship the consolidated result. Product discovery usually starts with the Superbuy spreadsheet, a searchable table of Chinese listings. Enter a keyword, filter by category and price, then compare links, images, prices and store details in one view. Copy the links you want and paste them into the Superbuy platform to open a purchase order, so discovery and buying happen in the same workflow without repeated manual searching. Payment comes next. You top up the account balance or pay per order, and the fee you pay depends on the method: Wise bank transfers are the cheapest option we found in the published table and are actually credited below face value, while card and Apple Pay top-ups add a surcharge. Regional wallets such as iDEAL, PIX, PayID, BLIK, GCash and Kakao Pay are supported at their own percentage plus fixed fees. Once paid, Superbuy buys from the merchant and routes the parcel to its own warehouse. In the warehouse, your items are checked and photographed. During the free 90-day window you can keep ordering, add value-added services, and then combine everything into one international parcel. Compare the available shipping lines, choose a route, and pay the estimated weight up front; any difference is refunded to your balance once the parcel is weighed and measured. Two cautions matter here. First, treat the spreadsheet as a starting point rather than a verified catalog — listings come from Chinese marketplaces and can change or sell out, and the agent does not guarantee quality or authenticity of any particular seller. Second, services that alter the item (tag removal, box removal, power-on testing, ironing) usually void return eligibility, so choose them only for purchases you intend to keep.
Frequently asked
Does Superbuy charge a purchasing service fee?
No. Registered members get a lifetime waiver on basic purchasing agent fees, so order handling itself is free. You still pay item prices, international shipping and any payment processing fee, plus optional value-added services such as photos, inspection, tag removal or extended storage.
How long does Superbuy store items, and what does the free inspection cover?
Storage is free for 90 days from check-in, extendable for a fee, with items held beyond roughly six months treated as abandoned. The free check covers three photos and basic appearance details such as style, colour, size and model; detailed inspection and power-on testing are paid extras.
How is international shipping charged?
You prepay against an estimated weight, and the final cost is settled on the parcel's actual volume and weight, with any overpayment refunded to your Superbuy balance. Superbuy Prime is an optional paid membership that discounts applied shipping, and confirmed deliveries earn credit toward future shipments.